This policy explains what personal information we keep and why we keep it when using and making a booking enquiry through the Looch.co.uk website. We respect our customers and data, and with that in mind have ensured that this policy is as clear as possible.

Looch may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 23rd June 2018. We aim to ensure compliance with EU GDPR regulations


What we collect and why

If you subscribe to our mailing list we collect your name and email, if you make a booking enquiry from the site then we will also collect your postal address and phone number along with other information to ensure we can contact you and address any issues that may arise and confirm details or special requests.

If you have subscribed to our mailshot list, then you have told us that you want to be sent emails from Looch. This may include forthcoming events, promotions or special offers from us that we think will be of interest to you.

If you have booked an event, then we will use your address and other details to fulfil the booking. We also ask for your phone number.

We do not use your phone number for any other reason other than that, we do not, and will not send you SMS messages with promotions or offers.


Sharing your personal information

We do not sell, trade, or rent your personal identification information to others, ever! 


Web browser cookies

Our Site may use ‘cookies’ to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. They are like little storage containers that may, for example, keep track of a shopping cart. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

The information stored in a cookie is always stored on your computer. We cant get at it if you are not on the looch.co.uk site and it only has the data relevant to our site, we cant see your information for other sites you may visit nor can they see ours.


Changes to this privacy policy

Looch has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage customers to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Controlling your personal information

On our mailshots you will always find an unsubscribe button, this will take you off our mailing list (you can rejoin if you want to) but if you leave the list you won’t be told of any up an coming events Looch will be performing at so you probably don’t want to do that.

We want every one of our customers to feel welcome and to not worry that we will in some way abuse the information we have about you. Rest assured we take your privacy very seriously and respect that you have trusted us to hold it. If you are concerned at any time, we are very approachable and can be contacted via this site, or on Facebook where you can find the Looch Mindreader page and we will happily talk through any worries you may have.


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